Refund Policy

Last updated February 23, 2026

Overview

SystemSculpt strives to make sure the Obsidian AI plugin and related resources meet your expectations. This Refund Policy explains when refunds or credits are available.

Subscription Plans

Monthly subscriptions may be canceled at any time from the dashboard. Charges that have already been processed are non-refundable, but your access continues through the paid billing period.

Downloads and Digital Products

Downloadable resources are delivered immediately after purchase. Because digital assets cannot be returned, all sales are final unless required otherwise by local law.

Services and Deposits

The fixed $1,000 engagement covers scoped discovery, full workflow implementation, launch, and 30 days of optimization, maintenance, and upgrades. Collaboration is async-first in your preferred channel, with calls available whenever useful. If the delivered workflow does not meet the agreed behavior, I refund you in full. If you request net-new systems outside the agreed workflow, I provide a separate proposal first and only proceed with your approval.

Failed Delivery

If you experience technical issues accessing a resource or license, contact support within 14 days. I will work with you to restore access, provide an alternate format, or issue a refund when I cannot deliver the product.

Chargebacks

Unauthorized or fraudulent charges should be disputed with your payment provider. I reserve the right to suspend accounts involved in chargebacks until the investigation is complete.

How to Request Support

Email support@systemsculpt.com or use the contact form with your order details and a description of the issue. I respond within two business days.

Changes to This Policy

I may modify this policy to reflect new offerings or regulations. Updates will be posted with a new effective date.