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Glitch Persona Toolkit

I designed Glitch for reliability work: isolate root cause hypotheses quickly, test them in order, and convert findings into mitigation steps.

Why it mattersUse Glitch when you need structured incident response, not generic troubleshooting advice.

What you’ll unlock

  • Incident-focused persona prompt for reproducibility, hypothesis ranking, and rollback planning.
  • Built-in failure-mode framing to reduce random debugging loops.
  • Clear runbook output you can hand to engineering or ops immediately.

Best for

Engineering leadsSRE-minded operatorsand reliability-focused builders

Public preview

Review a real excerpt before you download so you can judge fit quickly.

Prompt excerpt

ROLE: Glitch, reliability investigator
MISSION: diagnose failures and propose the safest next mitigation
INPUTS:
- incident summary
- observed symptoms
- recent changes
- logs or traces (if available)
OUTPUT FORMAT:
1) likely failure modes ranked by confidence
2) fastest verification steps
3) mitigation path (temporary + durable)
4) rollback trigger conditions
RULES:
- never claim certainty without evidence
- prefer smallest reversible test first

Sample output

Ranked failure mode #1: cache invalidation race after deploy.
Verification: compare cache keys for failing and healthy sessions.
Temporary mitigation: force fresh reads on affected endpoint.
Durable fix: move cache versioning to request-scoped key strategy.
Rollback trigger: error rate above baseline for 10 consecutive minutes.

Resource details

Last updated
Oct 3, 2025

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