Accounts, credits and licenses
Updated for SystemSculpt 6.18 ·
SystemSculpt is free to install. Your own installed, signed-in Claude Code or Codex can run desktop chat without a SystemSculpt account or plan. Hosted SystemSculpt features use account access and credits; current offers are on Pricing.
Sign in or activate
Open Settings → SystemSculpt AI → Account. Use Sign in or Sign up for the browser connection, or License key → Activate for an existing key. Follow the connection-code fallback if the browser return fails. Do not send a license key in a public support report.
Refresh access
If a signed-in account has not synchronized its plan, use Sync license. Choose a plan and Sign out may also appear in this state. For active access, Manage account opens the website and Deactivate clears the local account/license state. Deactivation is not subscription cancellation. If chat rejects your license, the failed message offers See plans.
Inspect credits and manage billing
Use Account → Credits → Details / Refresh or Open credits & usage to inspect the available balance. Usage shows completed consumption; Billing contains existing plan/payment/recurring-charge controls. Purchases and billing changes happen on the website and its payment provider, not through a new card form in the plugin. If your last payment failed, the plugin shows Update your card, which opens Billing, instead of offering a second plan.
Monthly, Yearly and Lifetime access are distinct from separately purchased credit packs. Your account shows the actual allowance and renewal/reset information. See Pricing, Terms and Refund Policy for the published commercial terms rather than treating this setup guide as a replacement policy.
Questions
Does a cancellation email mean my Lifetime license has ended?
Not by itself. A Lifetime plugin license is a one-time purchase with no scheduled license expiry or renewal charge. A subscription or recurring credit pack has its own renewal status. Check which item the notice names in Billing, rather than treating one cancellation notice as the status of every purchase. The Terms explain Lifetime access and preserve rights attached to earlier purchases. If the notice and your account disagree, follow the account-check steps below; do not buy another license just to resolve the discrepancy.
Does Lifetime access include unlimited AI or credits that never reset?
No. Lifetime describes the plugin license, not unlimited hosted AI. Check your account and the terms of your original purchase for its included allowance and reset cycle; today's storefront is not proof that an earlier purchase's allowance changed. Unused included credits do not carry over, while separately purchased credit packs do not periodically reset or expire, subject to the published terms. Use Account → Credits → Details / Refresh to check your current balance.
What if my email, dashboard and plugin show different access or credit information?
Confirm that the website and plugin are using the account associated with the purchase. Check the named plan, license and recurring items in Billing, then use Sync license if offered in the plugin and refresh its credit details. A plan name, a credit balance and a renewal status describe different things; none alone proves that every entitlement has ended. If they still conflict with your purchase confirmation, contact support with the discrepancy and versions. Share account details only through private support, never a full license key or password. This guide cannot confirm an individual account's entitlement.
Does uninstalling or deactivating cancel billing?
No. Use the website billing controls for a subscription change; deactivation changes local plugin state.
Do I need a license to use my own Codex or Claude Code?
No SystemSculpt license is required for those desktop chat backends. Their own installation, login and service requirements still apply.
Still need help? Contact SystemSculpt.